Privacy Policy

This Privacy Policy describes how Oryon Data Intelligence Corp. ("Oryon", "we", "our") collects, uses, discloses, retains and protects personal information and business data in connection with the use of the website https://oryondata.com and all services, software, applications and platforms operated by Oryon.

Oryon provides a software platform that enables organizations to centralize, visualize and analyze their business, marketing, sales and operational data to support decision-making. In the course of its activities, Oryon processes certain information necessary to deliver its services and is committed to doing so in compliance with applicable privacy laws.

This Policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA), the Act to modernize legislative provisions as regards the protection of personal information (Quebec Law 25), and any other applicable data protection legislation.

Use of Oryon's website, platform or services implies acceptance of this Privacy Policy.

In the course of providing its services, Oryon may collect certain information that directly or indirectly identifies a person or organization. This may include the user's name, professional email address, phone number, organization name, login credentials, account settings and subscription management information.

When a user chooses to connect third-party platforms to Oryon, certain business data may also be processed to deliver the requested services. Depending on the permissions granted by the client, this data may include information related to advertising campaigns, marketing spend, revenue, performance metrics, visibility statistics, aggregated sales data and certain metrics from CRM or financial platforms. Oryon does not collect clients' personal contact lists, the content of their emails, or any other data not necessary to perform the requested services.

Data imported, synchronized or connected to the platform remains at all times the exclusive property of the client. Oryon Data Intelligence Corp. acquires no ownership, commercial licence or right of reuse over its clients' data, except to the extent strictly necessary to perform the subscribed services and the normal operation of the platform.

The information collected is used to create and manage user accounts, deliver services, produce customized dashboards, analyses and reports, improve platform features, ensure system security, respond to support requests, and communicate with users regarding their subscription or service updates.

Oryon may also send commercial communications, newsletters, product updates or educational content where permitted by applicable law or with the user's consent. The user may withdraw consent or unsubscribe from such communications at any time.

Certain analysis and recommendation services rely on artificial intelligence technologies provided by OpenAI. Data transmitted to these services is processed in accordance with OpenAI's applicable privacy and security policies. As of the date of this Policy, data processed by the OpenAI API is not used to train AI models and is generally retained for a maximum of thirty (30) days for abuse monitoring and security purposes before deletion.

Oryon provides analysis and decision-support tools that rely in part on artificial intelligence and user-connected data. Recommendations generated by the platform do not constitute professional human advice or a guarantee of performance or future results. Any decision made based on the analyses provided remains the sole responsibility of the user.

In delivering its services, Oryon may engage technology, hosting, cloud, analytics or payment providers. These may include Amazon Web Services (AWS), OpenAI, Stripe and other technology partners necessary to operate the platform. Certain processing may take place in Canada or the United States depending on the infrastructure used.

Oryon implements reasonable security measures consistent with industry practices to protect personal information and business data against loss, theft, unauthorized access, disclosure, alteration or destruction. These measures include encryption of data at rest and in transit, use of secure protocols, multi-factor authentication where available, access logging and monitoring controls adapted to the nature of the data processed.

Oryon acknowledges the confidential nature of data transmitted or connected by its clients. Subject to applicable legal obligations and sub-processors necessary to deliver the services, Oryon undertakes not to disclose, sell, rent or commercially exploit its clients' data to third parties without their prior consent.

Oryon may, however, use aggregated, anonymized data that does not directly or indirectly identify a user or organization to improve its services, algorithms, analytical models, performance indicators and platform. Under no circumstances will such aggregated data identify a particular client or disclose confidential information belonging to that client.

Personal information and business data are retained only for as long as necessary to fulfill the purposes for which they were collected or to satisfy applicable legal, regulatory or contractual requirements. Subject to such obligations, client data is deleted within a maximum of thirty (30) days following account closure or termination.

Users have the rights recognized under applicable law, including the right to access their personal information, request its correction, withdraw consent where applicable, and request the deletion of certain information, subject to Oryon's legal obligations.

The website and platform may use cookies, analytics technologies and similar tools to ensure their proper functioning, measure service usage, improve the user experience and enhance system security.

Oryon reserves the right to modify this Privacy Policy at any time to reflect changes in its activities, technologies or legal obligations. Any updated version will be published on the website and will take effect upon posting.

For any questions regarding this Privacy Policy, the protection of personal information or the exercise of your rights, please contact: Privacy Officer — Élody Sanchis, Co-founder, Oryon Data Intelligence Corp., Canada — hello@oryondata.com

By using the services of Oryon Data Intelligence Corp., you acknowledge that you have read this Privacy Policy and agree to the terms described herein.